Grain and Stain Renovations ("Grain and Stain," "we," "us," or "our") respects your privacy. This policy explains what information we collect through grainandstain.com, why we use it, and the choices available to you.
Information you provide
When you request an estimate or contact us, we may collect:
- Your name and phone number.
- Your email address, if you choose to provide it.
- The type of service you are interested in.
- Project details or other information you include in your message.
- The page from which you submitted the request.
Information collected automatically
Our hosting and security providers may process limited technical information when you visit the site, such as your IP address, browser and device type, requested page, and the date and time of the request. This information is generally used to deliver the site, protect it from abuse, and troubleshoot problems.
How we use information
We use information to:
- Respond to your inquiry and discuss your project.
- Prepare or follow up on an estimate.
- Schedule work and provide requested services.
- Maintain business records and comply with legal obligations.
- Protect the site, prevent spam, and resolve technical issues.
Submitting an estimate request does not subscribe you to a marketing list. We do not use the form to send automated promotional texts.
How information is shared
We do not sell or rent your personal information. We share information only when reasonably necessary to operate the site, respond to you, or comply with law. Service providers currently involved in the site include:
- Vercel, which hosts the website and processes form requests.
- Resend, which delivers estimate requests to our business email.
- Cloudinary, which delivers selected website images.
These providers process information under their own terms and privacy practices. We may also disclose information if required by law or to protect our rights, customers, or the security of the site.
Retention
Estimate requests and related correspondence are kept only as long as reasonably needed for project follow-up, scheduling, customer service, business records, or legal obligations. Technical logs may be retained by our service providers according to their own retention settings.
Your choices
You may ask us to review, correct, or delete personal information you submitted through this site, subject to records we may need to retain for legal or legitimate business purposes. Email mike@grainandstain.com or call (629) 321-2650.
Cookies and tracking
The site does not currently use advertising cookies, Google Analytics, or the Meta Pixel. Essential hosting or security technologies may still be used to deliver and protect the site. See our Cookie Policy for details.
Security
We use reasonable administrative and technical safeguards designed to protect information. No website, email system, or internet transmission can be guaranteed completely secure.
Children's privacy
This site is intended for homeowners and other adults seeking contracting services. We do not knowingly collect personal information from children under 13.
Other websites
The site may link to third-party websites or social platforms. Their privacy practices are controlled by those third parties, not by Grain and Stain.
Changes to this policy
We may update this policy when our services, vendors, or legal obligations change. The date at the top of this page shows the latest revision.
Contact us
Grain and Stain Renovations
Hendersonville, Tennessee
mike@grainandstain.com
(629) 321-2650